Customer service

Ecopoints and sorting

0800 133 888
(weekdays 7 a.m.–9 p.m., Saturdays 9 a.m.–6 p.m.) toll-free


Our customer service team offers advice on how to sort packaging waste and can be given feedback on Rinki ecopoints. You can also send us feedback on Rinki ecopoints online 24/7.

Producer responsibility for packaging

09 6162 3500
(weekdays 8.30 a.m.–15.30 p.m.) local landline charge/mobile charge


Our business customer service team offers companies advice on questions related to producer responsibility and on reporting packaging data. Information about office hours during times other than above is provided on a recorded message.

Ecopoint feedback
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